Return Policy

Health and Trend

The world's leading store of e-commerce solutions and facilitator among global manufacturers of products for health, automotive, mobile, fitness, outdoor, among others.Health and Trend is based on the principles of innovation, practicality, added value, optimal results and service.

Mission


Distribute and facilitate the acquisition of products for health, beauty, automotive, mobile, fitness, indoor and outdor.

Health and Trend uses new technologies to connect buyers with the showcases of the world's leading brands of trend products. We guarantee our product and service quality, seeking to trust and value the brand as much as we do.

Vision


To be recognized as the leading company in the worldwide distribution of global manufacturers of products for health, automotive, mobile, fitness, outdoor, among others, which will faithfully seek to satisfy the needs of our customers, exceeding market expectations. Through its technology, Health and Trend, it seeks to be the best e-commerce store globally, exceeding the expectations of the same manufacturers, demonstrating with care, dedication, humility and loyalty, the potential that we have as a company and the commitment that with our brand we have.



Corporate values


- Quality in care and product.

- Honesty.

- Innovation.

- Synergy

- cooperation

- Responsibility

- Commitment



Beginning



Service:
Meeting customer needs and meeting their expectations.

Belonging:
Be aware of being part of the company and show willingness to follow the rules and work towards the common objectives of the company.

Loyalty:
Always be present, high sense of commitment and be accomplishing the tasks. Respect: Among the members of the organization and especially towards customers. Innovation: Marketing of a technologically different or improved product.



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  • Contact US
    3501 Jack Northrop Ave Suite #ARJ906 Hawthorne (California) 90250.
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Return Policy

Returns 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases. 

Additional non-returnable items: 

  • Gift cards 
  • Downloadable software products 
  • Some health and personal care items 

To complete your return, we require a receipt or proof of purchase. 
Please do not send your purchase back to the manufacturer. 

There are certain situations where only partial refunds are granted (if applicable) 

  • Book with obvious signs of use.
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened 
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error 
  • Any item that is returned more than 30 days after delivery 

Refunds (if applicable) 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. 


If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 

Late or missing refunds (if applicable) 

If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted. 
Next contact your bank. There is often some processing time before a refund is posted. 
If you’ve done all of this and you still have not received your refund yet, please contact us at healthandtrend@gmail.com. 

Sale items (if applicable) 

Only regular priced items may be refunded, unfortunately sale items cannot be refunded. 

Exchanges (if applicable) 

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at healthandtrend@gmail.com and send your item to: Health and Trend Store, 3501 Jack Northrop Ave Suite #ARJ906 Hawthorne (California) 90250.

Gifts 

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. 

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return. 

Shipping 

To return your product, you should mail your product to: Health and Trend Store, 3501 Jack Northrop Ave Suite #ARJ906 Hawthorne (California) 90250.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. 

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